NI Services and Support
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NI has the services and support to meet
your needs around the globe and through
the application life cycle – from planning
and development through deployment
and ongoing maintenance. We offer
services and service levels to meet
customer requirements in research,
design, validation, and manufacturing.
Visit
ni.com/services.
Local Sales and Technical Support
In offices worldwide, our staff is local to the country, giving you access
to engineers who speak your language. NI delivers industry-leading
technical support through online knowledge bases, our applications
engineers, and access to 14,000 measurement and automation
professionals within NI Developer Exchange forums. Find immediate
answers to your questions at
ni.com/support.
We also offer service programs that provide automatic upgrades to
your application development environment and higher levels of technical
support. Visit
ni.com/ssp.
Training and Certification
NI training is the fastest, most certain route to productivity with our
products. NI training can shorten your learning curve, save development
time, and reduce maintenance costs over the application life cycle. We
schedule instructor-led courses in cities worldwide, or we can hold a
course at your facility. We also offer a professional certification program
that identifies individuals who have high levels of skill and knowledge on
using NI products. Visit
ni.com/training.
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Professional Services
Our Professional Services Team is composed of NI applications engineers,
NI Consulting Services, and a worldwide National Instruments Alliance
Partner program of more than 600 independent consultants and
integrators. Services range from
start-up assistance to turnkey
system integration.
Visit
ni.com/alliance.
OEM Support
We offer design-in consulting and product integration assistance if you
want to use our products for OEM applications. For information about
special pricing and services for OEM customers, visit
ni.com/oem.
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Hardware Services
NI Factory Installation Services
NI Factory Installation Services (FIS) is the fastest and easiest way to
use your PXI or PXI/SCXI combination systems right out of the box.
Trained NI technicians install the software and hardware and configure
the system to your specifications. NI extends the standard warranty by
one year on hardware components (controllers, chassis, modules)
purchased with FIS. To use FIS, simply configure your system online
with
ni.com/pxiadvisor.
Calibration Services
NI recognizes the need to maintain properly calibrated devices for
high-accuracy measurements. We provide manual calibration
procedures, services to recalibrate your products, and automated
calibration software specifically designed for use by metrology
laboratories. Visit
ni.com/calibration.
Repair and Extended Warranty
NI provides complete repair services for our products. Express repair
and advance replacement services are also available. We offer
extended warranties to help you meet project life-cycle requirements.
Visit
ni.com/services.
ni.com
• 800 813 3693
National Instruments • info@ni.com
*351470B-01*
351470B-01
2008-10290-221-101-D
©2008 National Instruments. All rights reserved. LabVIEW, National Instruments, National Instruments Alliance Partner, NI, ni.com, and SCXI are trademarks of National Instruments.
Other product and company names listed are trademarks or trade names of their respective companies. A National Instruments Alliance Partner is a business entity independent from
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